Thermostats and controls
We service and replace thermostats and the controls that run a heating and cooling system. That work shows up on service calls and on new-system installs.
Thermostats are controls. The visit depends on whether the existing system has a problem, or whether we are putting in new equipment.
A thermostat that is not controlling the system, or a system that is not responding to the control, is a service call. We come out and diagnose. The cause may be the thermostat, the wiring, or the equipment itself. We start from what the house is doing, not from a brand list.
When we install or replace a system, the control is part of that install. We look at the house and the equipment we are putting in, then set the control to match so heat and cool call the right way from day one.
Homeowners describe the symptom. We still confirm the cause at the control and the equipment. These are common starting points, not a menu of guaranteed fixes.
The thermostat screen is dark, or it will not power up the way it should. We look at power to the control and how it ties into the system.
You raise or lower the temperature and the system does not answer. We check whether the control is calling, and whether the equipment is answering that call.
The mode will not change over, or heat and cool feel reversed. We look at how the control is set up against the equipment it is supposed to run.
A new system needs its control matched to the install. On that visit we set it so the equipment and the thermostat work together. New systems.
The appointment gets us there. This is the work after we arrive when the control is part of the call.
We look at what the thermostat is doing and what the system is doing, side by side.
We check the control, the connection to the equipment, and the equipment response. The problem may sit in more than one place.
You hear it in plain language. If the control needs to be replaced or set up with the equipment, we say so. If the system itself is the issue, we stay on that.
New installations include a 1-year labor warranty, plus the manufacturer warranty on the equipment. If the control is part of that new install, this coverage applies to the job. Warranty information.
If the thermostat or the system is not responding, tell us what it is doing. We start from the equipment in the house.
Request an appointment and we will call to confirm. Prefer to talk it through first? Call the shop.